Platform / Work orders

Work orders that close when the data shows the fix worked

Requests, alarms and problems Edviro detects go into one queue. Edviro drafts the work order and a person approves it. After the technician finishes, Edviro checks the building data to see whether the problem stopped. You can use Edviro as your work-order system or connect it to the one you have.

Work orders is a paid module on top of the AI Crew subscription.

What is a closed-loop work order?

A closed-loop work order stays open until building data shows the problem has stopped. In Edviro, a request, alarm or detected anomaly opens the order, a named person approves it and a technician does the work. Edviro then checks the meter or BMS against the baseline, and if the condition comes back, the order reopens with the evidence.

How it works

01

Intake

A request, alarm, anomaly or inspection finding opens the order.

02

Triage

Edviro drafts the site, the likely asset, its history and a proposed priority.

03Human

Review

A named person approves, edits or rejects the order. Nothing is dispatched before that.

04

Dispatch and field

The technician gets the location, history and steps on a phone, and sends back photos and readings.

05

Close and verify

The cost is recorded on the asset. Building data confirms the fix, or the order reopens.

What you get

One queueRequests and detected problems share a queue. A “too hot” request and a stuck damper in the data get matched as one problem.
Proposed priorityEach order comes with a suggested priority based on comfort, safety, cost, occupancy and the asset’s history.
Duplicates caughtA new request about work that’s already open is shown as a match and doesn’t become a second ticket.
Repeat-failure flagsWhen the same asset keeps failing, it’s flagged for repair-or-replace review.

The work-order queue

Example

A cold classroom

One order, start to finish.

Request

A custodian reports that Room 214 is freezing again.

Diagnosis

The heating stage on RTU-3 isn’t firing. It’s the third time in 30 days.

9:47 am

The facilities lead approves the work order.

11:20 am

The technician has replaced the igniter. Supply air reads 91°F, the room is back at 70°F, and the order closes as verified.

Keep your CMMS or use ours

Replace

Use Edviro for work orders

Work orders, assets, inspections and mobile field workflows all run in Edviro. We import your lists and open work first.

Connect

Keep your work-order system

Edviro sends the work into your system and reads the outcome back. It connects to SchoolDude, FMX, AssetWorks and other major CMMS platforms.

See integrations →

Common questions

How do requests reach Edviro?

Through the app and by email. Edviro also opens work itself when it detects a problem.

Does anything get dispatched without a person approving it?

No. Edviro drafts the order with a proposed priority, trade and assignee. A named reviewer approves, edits or rejects it.

How does Edviro verify that completed work fixed the problem?

Each order is tied to the signal or asset behind it. After the order closes, Edviro keeps watching the building and energy data against the baseline. If the condition comes back, the order reopens with the evidence.

Can Edviro work with the CMMS we already use?

Yes. Edviro can diagnose the problem, send the work into your CMMS and read the outcome back.

Can technicians use Edviro in the field?

Yes. Assignments, asset history, checklists, photos and readings are available on a phone or tablet, and technicians mark work complete on site.

Is Edviro a CMMS?

It can be. If you want one system, you can run work orders, assets and inspections in Edviro. If you’d prefer to keep your CMMS, Edviro adds diagnosis and verification on top of it.

Book a demo

See what Edviro finds in your buildings.

Pick a 30-minute slot and we’ll walk through your sites with you.

Book a demo

Or email founders@edviroenergy.com